searchcom

your information specialists

Searchcom is proudly a New Zealand owned and operated business, to ensure that we remain compliant with the ever changing legislation in New Zealand we hold a current private investigators licence (751352) granted under the New Zealand private investigators and security guard act 1974. In addition to return value back into the banking and finance community we have undertaken a national sponsorship of the New Zealand Credit and Finance Institute.

Our goal is to be the most prominent skip trace specialists in the Australasian region. Searchcom provides business users the ability to trace people using a multitude of innovative tracing datasets and research processes. We adopt a Best Practice approach to the location of individuals and as a result our process improvement strategy means we are creating new and innovative ways to locate your Gone No Address debtors. This not only keeps us ahead of our competitors but delivers better results back to you, our Client.

With a statistically high success rate, the Investigators and Researchers at Searchcom use a sophisticated in-house database to find and qualify persons or information. Alternatively, where a database doesn't offer enough information our professional investigators at Searchcom will use their skills, and our technology to locate the missing persons, therefore giving Searchcom the capability to go above and beyond our competitors reach and capacity. Operating on a no find - no fee basis, our clients can be confident that we will explore all possible avenues to succeed, within the limitations of the legal systems.

Searchcom staff operates with the utmost integrity, and pride themselves on operating to the clearly defined business processes. Our culture, values and leadership have a major influence on the quality of work and our ability to operate within the law. It is not just professionalism and expertise that set our staff apart, they also have a strong commitment to the quality of their work, and to the clients they serve. Trustworthiness links our staff to clients, their work is more than a job, it's a career of mission-focused investigation. Drawing on a large, multi-disciplined & inter cultural staff, Searchcom is able to form project teams that are able to view problem cases in ways that allows for an out of the box approach to the location of individuals that don't want to be found.

The key behind our operation is our focus on customer satisfaction with a commitment to excel above expectation within legislative guidelines. Searchcom continues to enjoy organic growth and anticipates that with our new internet based system, the business user will have access to loading and monitoring the status of their trace requests on line or "at the press of a button". This gives the client the opportunity to manage their requests on a real time basis, saving time and money and delivering value back to you during the process not just at the end.

Searchcom is committed to sustaining and developing the growth of the systems, personnel and technology to continue to achieve the high success rate, you will learn to expect from us.